Maintenance is Now Included.

Keeping your new Hyundai running at its best requires regular care and maintenance. We encourage new owners to stay on top of it with Hyundai Complimentary Maintenance. Hyundai has you covered for normal, factory scheduled maintenance intervals for 3 years or 36,000 miles              (whichever comes first).

Included Benefits

  • Engine oil and oil filter changes
  • Tire rotations
  • Multi-point inspections
  • Hyundai Genuine Oil filters & Hyundai Recommended Oil
  • Extended Hyundai Protection Plans available for severe usage intervals or extended terms

Frequently Asked Questions



What are the features of the program?

• Covers  basic FAQ Hyundai  Complimentary  Maintenance Claims  Portal  User  Guide factory  maintenance  for  three  years or  36,000  miles,  whichever  comes  first,  for  the Normal  maintenance  scheduled  intervals  listed in  the  vehicle  Owner’s  Manual. Service  will  only include  oil  change,  oil  filter  change,  tire  rotation, and  multi-point  inspection. 

• Services  will  be  performed  by  factory-trained technicians,  who  will  be  required  to  comply  with all  factory  requirements.

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Why do I have to go to a Hyundai dealership for service?

Only authorized Hyundai dealerships are certified to complete Hyundai Complimentary maintenance services on your Hyundai vehicles. Plus, The service technicians at Twin City Hyundai are trained and certified directly by Hyundai to ensure that we stay up-to-date on all the latest model needs!

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Terms of Hyundai Complimentary Maintenance Program (HCM)*

Complimentary  on  all  new  Model  Year  2020  Hyundai  retail  vehicles  sold  on  and  after  February  1,  2020. (Hyundai  retail  vehicles  purchased  before  February  1,  2020  do  not  qualify  for  HCM). • Available  on  all  Hyundai  models. 

• Covers  oil  and  oil  filter  changes,  and  tire  rotations,  Normal  Maintenance  Schedule  Intervals  only.  See  the Owner’s  Manual  for  each  vehicle  model  for  full  details. 

• 3 years  / 36,000  miles  of  coverage,  whichever  comes  first. 

• HCM services  are  only  available  at  authorized  Hyundai  servicing  dealers. 

• Each service  must  be  obtained  within  1,000  miles  or  1  month  of  the  designated  time  listed  in  the  Owner’s Manual.  A  customer’s  failure  to  redeem  services  prior  to  the  expiration  of  the  applicable  mileage/term will  not  void  any  unredeemed  future  services. 

• Commercial,  Certified  Pre-Owned,  used,  and  fleet  vehicles  are  excluded,  but  professional  use,  i.e.,  realtor or  outside  sales,  is  allowed. 

• Complimentary  maintenance  is  not  transferable;  available  to  original  owner/first  retail  customers  only (except  it  can  be  transferred  from  spouse  to  spouse). 

• Only covers  basic  services  listed  in  the  Owner’s  Manual  at  the  time  specified. Normal  wear  and  tear  items such  as  engine  and  air  filters,  cabin  filter,  wiper  blades,  brake  pads,  etc.  are  not  covered.  Any  additional maintenance  due  to  severe  driving  is  the  customer’s  responsibility. 

• Does not cover  services  or  repairs  listed  as  “inspect”  in  the  Owner’s  Manual.  Any  recommended  services and  inspections  outside  of  oil  and  oil  filter  changes,  and  tire  rotations  will  be  subject  to  charge. * Some terms vary by state. Rates and reimbursements disclosed are subject to change without notice. Hyundai Motor America reserves the right to amend, alter, or cancel this program, including its terms, at any time. 

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LEGAL

Complimentary maintenance includes Hyundai approved oil and oil filter change (except for electric vehicles and fuel cell electric vehicles) plus tire rotation at normal factory scheduled maintenance intervals for 3 years or 36,000 miles, whichever comes first. More frequent maintenance due to severe driving or conditions is excluded. Offer valid only for new 2020 - 2022 Hyundai models purchased or leased on or after February 1, 2020. See your Hyundai dealer for further details and limitations.

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  1. Twin City Hyundai

    3024 Alcoa Highway
    Alcoa, TN 37701

    • Sales: (865) 970-0020
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  • Service: (865) 970-0020
  • Monday9:00AM - 7:00PM
  • Tuesday9:00AM - 7:00PM
  • Wednesday9:00AM - 7:00PM
  • Thursday9:00AM - 7:00PM
  • Friday9:00AM - 7:00PM
  • Saturday9:00AM - 7:00PM
  • SundayClosed